Terms and Conditions

Terms and conditions of your stay at Ohope Beach Top 10 Holiday Park. Please read carefully before your stay to maximise the enjoyment of your holiday.

All rates are GST (15%) inclusive and are in New Zealand dollars ($NZD). We accept payments by internet banking, Visa and MasterCard. A 2% fee will be added to all bookings paid via credit card. 

Reception Hours

Reception is open daily  High: 8:00am – 8:30pm   Shoulder/Low: 8.00am-7.00pm  Christmas Day: not open   

Seasons 

HIGH - 10th December – after Waitangi Weekend 

Minimum fixed accommodation charge of 4 persons applies through High season only 10th December to after Waitangi weekend. 

All sites command a minimum tariff of $60 per night, plus additional charges for extras persons.  

SHOULDER – after Waitangi Weekend – after Easter 

Shoulder & Low season prices are based on 2 person occupancy plus additional charge for extra persons. 

LOW – After Easter – 9th December   

Check-in and Check-out times 

Check-in time is from 2:00pm for fixed accommodation and 1:00pm for camping sites. Please advise if arriving later than 7:00pm so arrangements can be made for a late check-in. You may call on 0800 264 673 or email: enquiries@ohopebeach.co.nz  

Check-Out Time: No later than 10:00am for both sites and fixed accommodation on the day of departure unless by prior arrangement.     

Deposits 

A deposit of $100 is required for all powered/unpowered sites and a deposit of 50% is required on all fixed accommodation during high season. A deposit of the first nights stay is required on all reservations during shoulder/low season. 

Payments  The balance of the reservation for bookings between the 26th December and 31st January is payable on 1st December. For booking outside this date range, the balance of the reservation is payable in full on arrival.    

Cancellations 

A cancellation fee applies to all bookings. Cancellations made 14 days prior to arrival to receive refund less $30 cancellation fee. Cancellations within 14 days forfeit their first nights deposit. High Season Bookings: cancellations must be made prior to 30th September to receive refund less $30 cancellation fee. Any Cancellations/Re-bookings after this date will result in loss of deposit.    

Rebooking 

If guests wish to rebook for the following year or the year after, then a deposit must be paid before departure to secure the booking. To be eligible to roll over your booking, you must stay 2 years consecutive at the same site/dates.  

Confirmation Letters 

These are generated once deposit has been paid and either given/sent at time of booking or re-booking. Please check them carefully and notify us of any changes or all details will be taken as correct.

Minimum Stay 

Minimum stay periods may apply to weekends, public holidays and high season.  

If your stay is under 7 nights, we cannot guarantee a 'specific' site/unit, particularly over the High Season. Should we have to move you, we will endeavour to contact you.  

A minimum 2 nights stay for fixed accommodation required for all weekends during high and shoulder season. LONG WEEKENDS including EASTER: We require a 3 night minimum stay in all of our fixed accommodation.   

Refunds 

There will be no reduction for early departure or late arrival. This includes conditions due to natural causes i.e. weather. This also applies to guests who are asked to leave the park because of their behaviour. Guests are liable for the full amount of stay as booked.    

Tariff/Prices 

Our Tariffs are reviewed annually for the new season. Please be aware prices may change when booking in advance from one season to the next. Prices are subject to change without prior notification.   

Caravans/Campervans 

Require a current Electrical Warrant of Fitness displayed and comply with LPG Standard (As/NZS3100). Management reserve the right to disconnect any caravan/campervan that does not have a current electrical warrant of fitness. 

Park Information and Rules 

Are printed on the Park map available at the office or can be viewed on our website. These must be complied with at all times or you may be asked to vacate the park. 

Groups 

We reserve the right to charge a bond to all groups, refundable after departure if all rules are adhered to. Reservations are a contract between OBHP and the person named on the reservation and is not transferable to any other person. This means that the named person must occupy the fixed accommodation/site booked for the duration of the contract and is ultimately responsible for all occupants and visitors. For group bookings this means one person is ultimately responsible/liable for group behaviour and damage.   

Damage 

The person listed on the booking is responsible for any charges incurred due to any damage, breakages or soiling of park property. 

Child Ages 

Child ages are 1 to 14 years inclusive – where child rates are offered. On all accommodation infants under 1 year are free. Children under 5 years free from Easter – 9th December. 

Pet Policy 

No animals are allowed into the Park during high season. Ohope Beach TOP 10 Holiday Park accepts dogs on designated sites between 1st March – 9th December (Low Season), excluding Easter and Labour Weekend. Dogs are not permitted in fixed accommodation – no exceptions.   

Conduct 

We ask that all guests restrict their noise level after 10:30pm and before 8:00am. The only exception is New Year's Eve, which is 12:30am. As a guide if you can be heard more than a site away you are too noisy. No music or radios after 10:30pm. Alcohol is permitted on sites booked to guests and will not be tolerated around the grounds or in communal buildings. Ohope Beach TOP 10 Holiday Park reserves the right to refuse entry and/or request termination of booking without refund regarding disorderly conduct.

"I will definitely return here, without a doubt just to be able to stay in the garden cabin again. It was absolutely fabulous! So clean, modern, perfectly equipped all in a lovely setting, a stones throw from the beach. I can't rave about these little cabins enough, they are so cool and very well priced. I have already recommended this Top 10 to German visitors coming in February as a must."

Number9NZ

"Stayed for two nights for a conference and meeting. The accommodation was superb and the meeting room was perfect for our 80 attendees. The location right on the beach is magnificent. The most impressive thing about this park is the staff. They are friendly and professional. This quality holiday park would put many hotels to shame."

Kiwi-Freds

"My partner and I are cycling around new Zealand and when we arrived at Ohope, Donna couldn't have been more helpful. In fact, the whole team of staff were friendly and smiley. Our stay was lovely, it's extremely clean and a lovely location."

H03m

"My brother and sister and I spent an awesome weekend in Ohope, we rented the beach front apartment and it was so nice! Fabulous views, and super friendly staff. We will definitely be back!"

Diane A

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